Shipping Policy

Free Shipping in Europe

We offer free shipping on all products to Germany, France, Italy, Spain, and the Netherlands.

Processing Time

Orders can be placed online 24/7.

We strive to ship your order as quickly as possible.

Orders will begin shipping within 3 business days, excluding the time for pending availability and payment verification.

Orders placed after 12 AM CET will start processing the next business day.

Processing time does not include Saturdays, Sundays, or public holidays.

Shipping Time

In-stock products typically arrive within 3-7 business days after shipping, unless noted otherwise on the product page.

Pre-order products and gifts will be shipped separately after they arrive at the local warehouse.

Accessories are shipped separately and may take 2-3 weeks, depending on the shipping time specified on the product page.

Shipping times may vary depending on your country, region, and local carrier delivery conditions.

Delivery time includes both processing and shipping times.

Delivery Countries

We currently ship to the following countries:

Germany
France
Italy
Spain
Netherlands

Delivery Addresses

We cannot deliver to PO Boxes, military addresses, parcel lockers, or restricted delivery areas.

Edits to PayPal addresses cannot be made after an order is placed using PayPal. Please verify your PayPal address before completing your purchase.

Shipping Methods

Orders are shipped from local or regional warehouses where available.

Depending on your location, orders may be delivered by local carriers or logistics partners.

Order Tracking

You will receive a shipping confirmation email with tracking details once your order ships.

Click the tracking number in the email to view the carrier's website and track your shipment.

After Delivery

Our products are shipped nearly fully assembled and include installation instructions where applicable.

For additional assistance, please contact us at support@fpdvision.com.

Thank you for choosing FPD Vision. We are committed to providing you with excellent service and high-quality products.